Ring Camera Users Alarmed by Login Glitch After Backend Update—Security Concerns Resurface

Ring Camera Users See Unknown Devices After May 28 Update

On May 28, 2025, many Ring camera users reported disturbing alerts showing unfamiliar logins and unknown devices accessing their accounts. The sudden spike in login history confusion led to viral complaints across TikTok and Reddit, with users fearing that their home security devices had been compromised.

At Squaredtech.co, we reviewed the situation closely and verified that dozens of users claimed to see devices such as “Windows 11,” “Chromebook,” and browsers like Safari or Chrome, despite never using those platforms to access their Ring cameras. Some users noticed multiple strange entries—including devices labeled as iPads, iPhones, and outdated gadgets—that had never been linked to their Ring profiles before.

This led to widespread fear that hackers might have gained access to live security feeds, personal video footage, and account credentials.

Read More About Our Article of How Apple’s Face ID Doorbell Will Revolutionize Home Security Published on December 24th, 2024 SquaredTech

However, Ring later confirmed that these reports did not point to any breach. Instead, a spokesperson clarified the issue stemmed from a backend update that caused old devices to reappear with incorrect timestamps—all showing May 28, 2025—and device names listed as “Device name not found.”

Ring Denies Data Breach, Calls It a Display Bug

Following rising user complaints, Ring released an official statement on July 18 explaining the error. The company confirmed that a backend update had triggered the incorrect listing of previously used devices, showing them as if they were newly logged in.

The company emphasized that no unauthorized access occurred, and no one had actually logged into the accounts on those dates. It was a visual bug, not a data breach.

At Squaredtech.co, we checked the company’s statement and found that Ring pointed directly to outdated device data being recycled during the backend refresh. Devices that had long been disconnected were now showing up with misleading activity logs, giving users the impression that a security event had occurred.

Despite this clarification, many users remain skeptical—especially in light of Ring’s previous security missteps.

Past Privacy Issues Still Haunt Ring’s Reputation

This is not the first time Ring has dealt with public trust issues. In April 2024, the company agreed to pay $5.6 million to settle a Federal Trade Commission investigation over alleged privacy violations.

The FTC accused Ring of:

• Giving employees and contractors excessive access to user video content.
• Failing to implement security controls that could have prevented abuse.
• Allowing some videos to be used without permission to train AI algorithms.

At Squaredtech, we believe that background matters. Even if this new login issue is just a backend bug, users are right to question whether Ring’s systems are truly secure. Trust isn’t just built on current performance—it’s shaped by history.

This context helps explain why so many users reacted with concern when they saw unknown devices linked to their accounts. Even if no one accessed their cameras, the fear of another breach is real.

What Users Can Do Right Now

Ring says it is actively working to fix the display issue and restore accurate login history. But until the system update is fully resolved, Squaredtech recommends users take these steps:

• Review all devices currently linked to your account.
• Revoke access to any device you don’t recognize—even if it may be a false listing.
• Change your Ring password and enable two-factor authentication if you haven’t already.
• Follow Ring’s social media channels or help center for real-time updates.

Even with Ring’s reassurances, user vigilance remains important. Smart home devices like Ring cameras rely on strong backend security to keep users safe. Any breakdown—technical or not—erodes confidence.

Analysts speaking to Squaredtech predict that Ring may face ongoing scrutiny. This incident could push Amazon (Ring’s parent company) to take extra steps in its transparency, especially if similar bugs reappear.

Final Thoughts from Squaredtech

The Ring camera login scare on May 28 shows how easily trust can break, even without a confirmed breach. A backend update that resurfaced old devices and misdated login records was enough to alarm thousands of users—and reopen questions about Ring’s long-term security track record.

At Squaredtech.co, we understand why users are on edge. The $5.6 million FTC fine still lingers in public memory, and any glitch that affects login history feels like a potential threat. Even though Ring insists there was no unauthorized access, the burden is now on the company to restore user confidence.

Moving forward, we expect more users to scrutinize their smart home devices and demand clear communication from companies like Ring. For now, the best course of action is caution: review device history, update credentials, and stay informed.

Ring says the bug is being fixed—but until users feel safe again, the bigger issue will remain trust.

Stay Updated: Gadgets